Stourbridge Social Media Surgery

Thursday 30 March 2017

9:30AM - 11:00AM 9 people signed up 6 places remaining

The Chemistry Cafe

50-51 High Street Stourbridge

DY8 1DE venue details and map
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read terms and conditions

We're sorry to be stuffy and give you some terms and conditions. The main thing on our mind is we don't want anyone to copy socialmediasurgery.com, what it does, or how it does it. This is easy and shouldn't get in your way. If you use this website you are agreeing to our rules. If you don't agree to them, please don't use the website.

Acceptable use

  1. Don't be rude or defamatory.
  2. Respect copyright. Don't rip off other people's work without attribution.
  3. Don't set out to make like difficult for us and our infrastructure.
  4. Treat other people with the respect you would expect.
  5. We reserve the right to switch off accounts, suspend use and edit content at our discretion.

Surgery Managers

This website is a place created by Podnosh for people to publicise, manage and monitor their own social media surgeries.

Your surgery manager is a good person and we don't expect them to do anything besides very social things. If you have a question about a surgery your first port of call is your surgery manager – after all it's their surgery, not ours.

If you have a problem with your surgery manager please contact us.

This website

This website is made by the people at Podnosh in Birmingham, UK.

We care about the "Social Media Surgery Plus" name and logo, the website's look and feel, our software code and scripts, and our social computing techniques and how we apply them to monitoring help given at social media surgeries. All these things are unique to Podnosh and are our property. You can use them only as follows:

You can use this site for free to publicise and manage one social media surgery to support local community groups, voluntary organisations, active citizens or charities.

If you want to use this site to run several surgeries – and monitor the help given and online activity as a result of sites created or assisted with at your surgeries – contact us.

Personal information and privacy

  1. When you sign up, we will store your name and email address. Passwords are encrypted and we do not have access to them.
  2. Your email address will only be shown to the administrators of this website and the surgery manager of any surgery to sign up to attend. We will not share your email address with anyone else.
  3. We store information about the dates of surgeries you sign up to, surgeries attended and the help you receive at the surgery.
  4. You can request data we hold about you by contacting hello@podnosh.com or writing to: Podnosh, 75 Harborne Road, Birmingham B15 3DH, United Kingdom.

Cancelling your account

You can cancel your account at any time via your dashboard. This will remove any information we hold about you in the website.


Sign in or register to ask a question about this event.

Social Media Surgeries are completely free advice sessions for community and voluntary groups, clubs and societies.

Would you like to know how to use blogs, video clips, photo sharing sites, Facebook, Twitter or other free web tools to help your group? Do you want to use the web to communicate, campaign or collaborate online? We can help you do it easily and for free.

Come and meet people who understand all about social media and how you can get the most out of it. You might have specific questions that you’d like to ask, or you might just like a general introduction to what’s available. You don’t need any previous knowledge to take part, and there won’t be any lectures. We’ll talk to you one-to-one, listen to what you need and explain things clearly.

Free web tools can help you to organise activities, promote events, raise funds, collect feedback from your participants and keep a record of everything you do.

All of our helpers are volunteers or staff from local organisations who know enough about using social media tools to help someone else. Perhaps when you have learnt something new you can come back and return the favour.

Social Media Surgeries take place monthly at different locations around Dudley borough. All of our venues welcome us freely, so please take the opportunity to buy a drink or snack to say thank you :-)

People signed up to attend on Thu 30 Mar

  • Becky Pickin Offering help
    Organisation Dudley CVS     Website http://www.dudleycvs.org.uk     Twitter @DudleyCVS
  • Eileen Fielding Offering help
    Organisation Dudley CVS Volunteer Centre     Website http://volunteeringcounts.org.uk/     Twitter @@Eileenfielding2: @dudleyvols
  • Caroline Salter
    Organisation DFTRA - Dudley Federation of Tenants and Residents Associations    
  • Mark Williams
    Organisation No Limits/Age Concern    
  • Lucinda
    Organisation Dudley Advocacy    
  • Shabraz
    Organisation Writers without Borders     Twitter @@Shabba100
  • karen fielder
    Organisation Top Church Training    
  • Jen Coleman
    Organisation Black Country Foodbank     Twitter @@bcfoodbank
  • Neale Pilkington Offering help
    Organisation Autism Information Exchange/We love Carers     Twitter @@nealepilkington

Help given at Stourbridge Social Media Surgery

  • Becky Pickin helped Jen Coleman to This was great! Becky was brilliant and I hope I didn’t bombard her too much, I had lots of questions. Becky was really helpful and knowledgeable and it was great talking to someone who really understands the struggles a small charity goes through with limited time and lots to do. Becky was clear and listened to everything and gave some helpful advice that I am definitely going to use. It was great, thank you and I would definitely come along to another one if I have any more questions. Recorded on Monday 10 April 2017
  • Eileen Fielding helped Lucinda to open the doors for ways of spreading the word about my project. We talked about things to consider before setting up a blog and benefits of using a blog versus a website and linking in with Twitter, Facebook and LinkedIn. I will go away and talk to other staff, so they can start transferring stuff from the website and creating a blog. I found it really helpful Recorded on Thursday 30 March 2017
  • Melissa Guest helped Bill Laybourne to Think about how GoodlifeCIC could use Wordpress as a platform for a website and blog. We talked about the difference between posts and pages, how to embed a twitter feed and how to frame content through the stories of the people who Goodlife are supporting through their organisation. Bill and Helen from Goodlife said, "Having a bad website is worse than not having one at all, it's been really helpful to talk about what we need, how we can create a blog and we have now got more confidence to do it ourselves!". Recorded on Monday 18 July 2016
  • Melissa Guest helped Helen garbett to Set up @goodlifecic twitter account to support a new organisations to support people with disabilities and carers to plan for their futures. Talked about how twitter works, how to follow people have conversations and how to use hashtags. Bill said, "We are really excited about the possibilities that this will give us to link people who we are working with and to help us to better connect with people who can help us to grow". Recorded on Monday 18 July 2016
  • Caroline Salter helped MARK EVANS to look at how to set up a Wordpress blog, and also gave me useful tips on tools like Feedly, and looked at DFTRA’s Buffer. We could use Wordpress at Dudley Mind to promote our training. Also we’ve been sharing tips and ideas about contacts (not just social media). Recorded on Monday 18 July 2016
  • Lorna Prescott helped Jane Clarke to create a way of sharing information on furniture and resources available through a network of charitable groups - learned how to do a basic website (in Wordpress) and link Google Drive documents to it. Recorded on Monday 18 July 2016
  • Colette Barker helped Chris Barron to Find out how to pin tweets. Chris said, "It has been my social media surgery as a helper, I have learned by doing things myself and it has been great to share my knowledge, it felt really good to hear everyone's feedback at the end of the session. Looking forward to the next one!!" Recorded on Monday 11 April 2016
  • Chris Barron helped Colette Barker to to get a better understanding of twitter. Colette said, "I have learned so much today, it's fantastic for networking and raising awareness of what Dudley Advocacy does locally, it's been great to learn all about other organisations too." Recorded on Monday 11 April 2016
  • Chris Barron helped Tina Hanson-Jones to to find out about Twitter, how to search, how to follow, how to unfollow, how to retweet and like. What hashtag and @ means and how to use them. How trending work and how to search them and how to copy and paste links. Tina from Black Country Housing said, "I am really excited!! Can't wait to have a play now and look at my followers". Recorded on Monday 11 April 2016
  • Becky Pickin helped harold J walker to The technicalities of the operations of Twitter, the options and likely outcomes, the hashtag and @ aren't gobbledygook now. Recorded on Monday 11 April 2016
  • view all 127 assistances

Links created or updated at Stourbridge Social Media Surgery

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Other surgeries near this surgery

  • Winson Green
    at Newbigin House approximately 9 miles away
  • Ladywood
    at Ladywood Health & Community Centre approximately 9 miles away
  • Soho
    at Soho House approximately 10 miles away

Previously