Soho Social Media Surgery

Wednesday 14 June 2017

2:00PM - 3:30PM 6 people signed up

Soho House

Soho Ave Soho

B18 5LB venue details and map
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read terms and conditions

We're sorry to be stuffy and give you some terms and conditions. The main thing on our mind is we don't want anyone to copy socialmediasurgery.com, what it does, or how it does it. This is easy and shouldn't get in your way. If you use this website you are agreeing to our rules. If you don't agree to them, please don't use the website.

Acceptable use

  1. Don't be rude or defamatory.
  2. Respect copyright. Don't rip off other people's work without attribution.
  3. Don't set out to make like difficult for us and our infrastructure.
  4. Treat other people with the respect you would expect.
  5. We reserve the right to switch off accounts, suspend use and edit content at our discretion.

Surgery Managers

This website is a place created by Podnosh for people to publicise, manage and monitor their own social media surgeries.

Your surgery manager is a good person and we don't expect them to do anything besides very social things. If you have a question about a surgery your first port of call is your surgery manager – after all it's their surgery, not ours.

If you have a problem with your surgery manager please contact us.

This website

This website is made by the people at Podnosh in Birmingham, UK.

We care about the "Social Media Surgery Plus" name and logo, the website's look and feel, our software code and scripts, and our social computing techniques and how we apply them to monitoring help given at social media surgeries. All these things are unique to Podnosh and are our property. You can use them only as follows:

You can use this site for free to publicise and manage one social media surgery to support local community groups, voluntary organisations, active citizens or charities.

If you want to use this site to run several surgeries – and monitor the help given and online activity as a result of sites created or assisted with at your surgeries – contact us.

Personal information and privacy

  1. When you sign up, we will store your name and email address. Passwords are encrypted and we do not have access to them.
  2. Your email address will only be shown to the administrators of this website and the surgery manager of any surgery to sign up to attend. We will not share your email address with anyone else.
  3. We store information about the dates of surgeries you sign up to, surgeries attended and the help you receive at the surgery.
  4. You can request data we hold about you by contacting hello@podnosh.com or writing to: Podnosh, 75 Harborne Road, Birmingham B15 3DH, United Kingdom.

Cancelling your account

You can cancel your account at any time via your dashboard. This will remove any information we hold about you in the website.


Sign in or register to ask a question about this event.

These are informal gatherings where members of voluntary and community groups, active citizens and residents can learn how they can use the web and social media to help their organisations to work and communicate.

Feel free to drop by at any time that you can and we'll try to pair you up with one of our Social Media Surgeons - who are all ordinary people with knowledge and experience of using social media in a variety of ways.

These social media surgeries are funded through the Active Citizens Fund.

People signed up to attend on Wed 14 Jun

  • jeevn jeevn Offering help
  • Andy Mabbett Offering help
    Website http://www.pigsonthewing.org.uk/     Twitter @pigsonthewing
  • Gaelle Finley
    Organisation Inside Handsworth    
  • Shabraz
    Organisation Writers without Borders     Twitter @@Shabba100
  • John O'Meara
    Organisation Inside Handsworth    
  • Gill Walsh

Help given at Soho Social Media Surgery

  • Jo Burrill helped Rakesh Soni to appreciate quite how good he is at social media Recorded on Wednesday 12 July 2017
  • Nick Booth helped Rakesh Soni to to appreciate what he was doing with telling storties on the Soho Bid facebook page and how close he is to work like the Humans od New York Recorded on Wednesday 12 July 2017
  • Nick Booth helped Shabraz to configure Google Calendar and troubleshoot issues with syncing appointments Recorded on Wednesday 12 July 2017
  • Rakesh Soni helped Jeevan deu to understand using Facebook to spread positive news and original content to reach more users. Also looked at Facebook analytics. Recorded on Wednesday 12 July 2017
  • Birgit Kehrer helped Adella Pritchard to access and save documents sent to her via Whatsapp and how to save documents on a cloud such as Google Drive Recorded on Wednesday 12 July 2017
  • Andy Mabbett helped John O'Meara to to set up analytics for his wordpress site... "We've been running our WordPress website inside Handsworth for 5 years now and both of the main staff are naive about electronic media. We have never in all those 5 years had a means to find out how many people were visiting the site, and what they were looking for. Starting today, Andy has been shown me how to install whats called a plug-in to give us the stats on how many visits, what kind of things people looking at what things they search for, so it will be really really interesting! In fact, its something we should have done long ago, but today is the day!" Recorded on Wednesday 12 July 2017
  • Andy Mabbett helped Gaelle Finley to "I had a specific problem with the dealing with PDF documents and including them in WordPress. I needed somebody to give me some information, which I want to put into the online magazine and I just don't know how to use or how to do. Andy was very patient and showed me several ways of doing it and as well as that I gave me some other tips which I'm going to find very useful in my in my journalist life" Recorded on Saturday 24 June 2017
  • Andy Mabbett helped John O'Meara to "The biggest immediate help I've had from Andy was first with a formatting problem I had within WordPress. I just could not get paragraph to translate appropriate to the top of page. Andy has shown me what sort of mashing up the text is happening and has given me a way of actually getting rid of problems so I can do I can get my cell phone so it's been absolutely brilliant 'casue I spend hours and hours trying to sort this and getting nowhere. So I think he's giving me the solution to that. I also picked up quite a few interesting things from what he was doing with Gail; just small details about controls on the keyboard and things that they do. Again, its going to be immediately useful to me, you know, so I've had a kind of double benefit." Recorded on Saturday 24 June 2017
  • Nick Booth helped jeevn jeevn to " I can see that for my personal good in promoting a charitable cause, which in itself is a good thing, so I can be further support it by using social media to further that good cause" Recorded on Thursday 18 May 2017
  • Nick Booth helped Kate Gordon to "When I came in with two issues - one was to try and see if I could change the cover page on one of the Facebook pages that I set up for another organisation and that I have sorted, Ive found out that basically I can't what I wanted to do, you know um, it's not worth doing really. The other is to create a canvas which is a combination of photo and video in Facebook and I'm just trying to work out whether I managed to do it properly or not before." Recorded on Thursday 18 May 2017
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Links created or updated at Soho Social Media Surgery

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