Central Birmingham Social Media Surgery  

Next date Tuesday 17 February 2015
5:30PM - 7:00PM 11 people signed up

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read terms and conditions

We're sorry to be stuffy and give you some terms and conditions. The main thing on our mind is we don't want anyone to copy socialmediasurgery.com, what it does, or how it does it. This is easy and shouldn't get in your way. If you use this website you are agreeing to our rules. If you don't agree to them, please don't use the website.

Acceptable use

  1. Don't be rude or defamatory.
  2. Respect copyright. Don't rip off other people's work without attribution.
  3. Don't set out to make like difficult for us and our infrastructure.
  4. Treat other people with the respect you would expect.
  5. We reserve the right to switch off accounts, suspend use and edit content at our discretion.

Surgery Managers

This website is a place created by Podnosh for people to publicise, manage and monitor their own social media surgeries.

Your surgery manager is a good person and we don't expect them to do anything besides very social things. If you have a question about a surgery your first port of call is your surgery manager – after all it's their surgery, not ours.

If you have a problem with your surgery manager please contact us.

This website

This website is made by the people at Podnosh in Birmingham, UK.

We care about the "Social Media Surgery Plus" name and logo, the website's look and feel, our software code and scripts, and our social computing techniques and how we apply them to monitoring help given at social media surgeries. All these things are unique to Podnosh and are our property. You can use them only as follows:

You can use this site for free to publicise and manage one social media surgery to support local community groups, voluntary organisations, active citizens or charities.

If you want to use this site to run several surgeries – and monitor the help given and online activity as a result of sites created or assisted with at your surgeries – contact us.

Personal information and privacy

  1. When you sign up, we will store your name and email address. Passwords are encrypted and we do not have access to them.
  2. Your email address will only be shown to the administrators of this website and the surgery manager of any surgery to sign up to attend. We will not share your email address with anyone else.
  3. We store information about the dates of surgeries you sign up to, surgeries attended and the help you receive at the surgery.
  4. You can request data we hold about you by contacting hello@podnosh.com or writing to: Podnosh, 75 Harborne Road, Birmingham B15 3DH, United Kingdom.

Cancelling your account

You can cancel your account at any time via your dashboard. This will remove any information we hold about you in the website.


Sign in or register to ask a question about this event.

Volunteers are offering social media help to voluntary organisations, community groups, charities, clubs and societies in a relaxed, informal setting.

No boring speeches, no jargon.

This surgery can also offer help with using data or government open data to gather evidence or make a case. Besides that we can offer advice and practical help to blog, use video or social networks like Twitter and Facebook to give a real boost to campaigning organisations, often for no or little cost.

So these experts are offering you approachable one-to-one help and support because they believe it can help. You might just want to see what is possible and go away and think about it. You might be itching to set up a blog and start using it. Perhaps you think video might help you tell your story but don't know where to start? All is possible.

There'll be no lectures, just people with knowledge, ideas and a passion to help you make best use of the internet for your group or organisation.

You're welcome along to receive help, or volunteer to give it but if you're coming along to offer some help don't forget your laptop!

People signed up to attend on Tue 17 Feb

  • Steph Clarke Offering help
    Organisation Podnosh     Twitter @essitam
  • Amba Fellows
    Organisation Birmingham Community Healthcare NHS Trust    
  • Andy Mabbett Offering help
    Website http://www.pigsonthewing.org.uk/     Twitter @pigsonthewing
  • Lyndsay Stewart
    Organisation Birmingham Community Healthcare    
  • Laura Creaven Offering help
    Website http://www.fulltothebrum.co.uk     Twitter @lauracreaven
  • zara
    Organisation youth focused solutions    
  • Rob Netherway Offering help
    Organisation Birmingham Settlement    
  • Lorna Prescott Offering help
    Organisation Dudley CVS     Website http://www.about.me/lornaprescott     Twitter @dosticen
  • Mohammed Shafique
    Organisation Ashiana Community Project    
  • Maria Hughes
    Organisation Birmingham LGBT     Website http://www.blgbt.org     Twitter @mazzawoo
  • Helen Scadeng
    Organisation Birmingham Museums Trust    

Recent Tweets with hashtag #cbsms

  • http://twitter.com/CommunityOB Tue 27 Jan 2015 9:43AM

    Great @socmediasurgery last night - plenty of #socialglow! Good to see @podnosh, @paulineroche, @LyzzyBee_Libro and @Birchfield1877 #cbsms

  • http://twitter.com/MaxehMooKau Mon 26 Jan 2015 5:47PM

    There's a tardis where I'm sitting. Jealous? #cbsms http://t.co/3aVmHDQ1r0

  • http://twitter.com/CommunityOB Mon 26 Jan 2015 9:57AM

    It's @socmediasurgery day in Central #Birmingham! We'll be there, 5.30pm at the Mailbox. #cbsms

  • http://twitter.com/dosticen Wed 14 Jan 2015 10:22AM

    #socialglow from #cbsms getting a morning after boost as I check in on Simon getting social through @GWWCBirmingham and FB group. So lovely.

  • http://twitter.com/GWWCBirmingham Wed 14 Jan 2015 10:04AM

    @watfordgap @dosticen @podnosh @johnpopham Oh yes, the social media surgery has been instrumental so far - can't thank you enough! #cbsms

  • http://twitter.com/dosticen Wed 14 Jan 2015 10:02AM

    @watfordgap Awww, too kind Paul. See myself more as one of the most optimistically enthusiastic! @gwwcbirmingham @podnosh @johnpopham #cbsms

  • http://twitter.com/CommunityOB Wed 14 Jan 2015 10:00AM

    We hope everyone had a fun and informative time at #cbsms yesterday! Sorry we couldn't be there. @podnosh @dosticen

  • http://twitter.com/dosticen Tue 13 Jan 2015 9:19PM

    Extra #socialglow from #cbsms - Simon from @GWWCBirmingham putting learning in to practice immediately! @podnosh @watfordgap @johnpopham

  • http://twitter.com/GWWCBirmingham Tue 13 Jan 2015 8:54PM

    @dosticen Thanks for your help today! Great to meet you too. See you at the next surgery maybe :) #cbsms

  • http://twitter.com/dosticen Tue 13 Jan 2015 7:50PM

    Thanks for following @GWWCBirmingham, lovely to meet you and find out about the great work you do at #cbsms


Help given at Central Birmingham Social Media Surgery

  • Liz Dexter helped Ruth Lockley to Wordpress - customising theme and working the menu options. Recorded on Monday 26 January 2015
  • Tom French helped Ruth Lockley to Tom showed Ruth how to add pages on to a Menu on Wordpress blog and changing themes. Ways of displaying sub-menus and menus. Recorded on Monday 26 January 2015
  • Christopher Woods helped Steve O'Neill to Chris gave Steve a simplified coding tutorial - describing various coding terminologies and functions. How to embed a Youtube video, how to change the layout of a page etc. Recorded on Monday 26 January 2015
  • Steph Clarke helped Paulette Burkill to add a bit more to my knowledge of how to manage our Facebook page by adding one of our committee as an editor of the page. Many thanks for this useful help. Recorded on Monday 26 January 2015
  • Steph Clarke helped lorraine Kenny to I had a basic intro to using twitter and tweet deck and a reminder about Facebook Recorded on Tuesday 13 January 2015
  • Andy Mabbett helped Simon Baddeley to Learning how to use Twitter more effectively and link it to Facebook for the organisation. Learned the different features on Twitter - posting photos and filtering tools, notification feeds etc. Replying rather than mentioning people also shorthand terms for Twitter e.g: RT (tweet-etiquette) Recorded on Tuesday 13 January 2015
  • Laura Creaven helped Sue Behan to Talking about Twitter and Facebook relating to the Big Brum Bus - open tour bus. How to use, tutorials, marketing advice. Recorded on Tuesday 13 January 2015
  • Christopher Woods helped Ruth Lockley to Help with Wordpress blog - changing fonts, embedding links, customising style sheets, tweaking things. Recorded on Tuesday 13 January 2015
  • Lorna Prescott helped Simon Jenkins to Discussing the uses and benefits of Twitter - saving to pocker, replying, creating interesting content, visuals, contacting twitter users directly - increasing event attendance. Looked at attending.io website for events. Recorded on Tuesday 13 January 2015
  • Nick Booth helped Rob Netherway to Discussing opendata data collection and new ways of thinking about data and particularly how to get more in-depth data on local communities. Recorded on Tuesday 13 January 2015
  • view all 320 assistances

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