Manchester Social Media Surgery  

Next date Thursday 30 August 2018
12:00PM - 2:00PM


Swan Buildings, 20 Swan Street, Ancoats, Manchester

M4 5JW venue details and map
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read terms and conditions

We're sorry to be stuffy and give you some terms and conditions. The main thing on our mind is we don't want anyone to copy, what it does, or how it does it. This is easy and shouldn't get in your way. If you use this website you are agreeing to our rules. If you don't agree to them, please don't use the website.

Acceptable use

  1. Don't be rude or defamatory.
  2. Respect copyright. Don't rip off other people's work without attribution.
  3. Don't set out to make like difficult for us and our infrastructure.
  4. Treat other people with the respect you would expect.
  5. We reserve the right to switch off accounts, suspend use and edit content at our discretion.

Surgery Managers

This website is a place created by Podnosh for people to publicise, manage and monitor their own social media surgeries.

Your surgery manager is a good person and we don't expect them to do anything besides very social things. If you have a question about a surgery your first port of call is your surgery manager – after all it's their surgery, not ours.

If you have a problem with your surgery manager please contact us.

This website

This website is made by the people at Podnosh in Birmingham, UK.

We care about the "Social Media Surgery Plus" name and logo, the website's look and feel, our software code and scripts, and our social computing techniques and how we apply them to monitoring help given at social media surgeries. All these things are unique to Podnosh and are our property. You can use them only as follows:

You can use this site for free to publicise and manage one social media surgery to support local community groups, voluntary organisations, active citizens or charities.

If you want to use this site to run several surgeries – and monitor the help given and online activity as a result of sites created or assisted with at your surgeries – contact us.

Personal information and privacy

  1. When you sign up, we will store your name and email address. Passwords are encrypted and we do not have access to them.
  2. Your email address will only be shown to the administrators of this website and the surgery manager of any surgery to sign up to attend. We will not share your email address with anyone else.
  3. We store information about the dates of surgeries you sign up to, surgeries attended and the help you receive at the surgery.
  4. You can request data we hold about you by contacting or writing to: Podnosh, 75 Harborne Road, Birmingham B15 3DH, United Kingdom.

Cancelling your account

You can cancel your account at any time via your dashboard. This will remove any information we hold about you in the website.

What's a social media surgery?

Social media surgeries are informal drop-in sessions where anyone from the voluntary and community sector can come and pick the brains of our 'surgeons' (helpful volunteers who understand the world of Twitter, Facebook and the rest).

Speak to experts and get tips and practical advice about how social media could help your organisation. Solve any issues you are having with your organisations existing social media or see how you could use it better.

It's completely free, there's tea and coffee on tap, and you can have a conversation rather than being stuck in a classroom.

This is not a structured social media training session - if you are looking for social media training for beginners see the Manchester Community Central training pages for the next session:

Who's involved in the Manchester social media surgeries?

manchestersms is hosted at the offices of Macc. Macc support voluntary and community groups in the city of Manchester to build their skills and knowledge to grow an active sector.

People helping at the surgery are all volunteers giving up their time. (If we don't have enough surgeons for the day we will need to cancel the surgery and will let you know.)

Who are they for?

Surgeries are for people from Manchester's voluntary and community sector who have a specific social media issue they would like help with. (The sessions aren't formal social media training)

Can I help at these surgeries?

By all means! If you'd like to help, just sign up and we will be in touch.

Please note that the surgeries work on a purely voluntary basis and are dependent upon volunteers offering time and skills to support the session. This is not a social media workshop – the session is more about offering an arena where you can ask questions on particular areas of social media that you may be stuck with.

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